Customer Service Representative
Looking for an exciting opportunity to grow with a dynamic and expanding environmental company? Look no further than JLM Environmental. We are one of Southern California’s fastest-growing environmental inspection companies, having performed over 35,000 inspections since 2011. We’re actively seeking driven team members to help us continue our rapid growth. Our company culture is second to none, and you'll enjoy working alongside our team of motivated professionals in a family-owned and operated atmosphere.
About the Position
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team. This role is pivotal in efficiently scheduling field inspections, providing exceptional client support, and offering administrative assistance across various departments.
Key Responsibilities
Sales-Oriented Communication: Answer calls with a sales mentality—promoting our services and converting inquiries into scheduled appointments
Client Support: Provide an empathetic ear to clients, ensuring their needs are met with professionalism and care
Coordinate Scheduling: Efficiently arrange field inspections for optimal use of resources and timely task completion
Calendar Management: Maintain a comprehensive calendar for inspections, ensuring all appointments are accurately recorded and managed
Administrative Support: Assist multiple departments, facilitating smooth operations and effective communication
Qualifications
Proven Experience in scheduling and administrative roles (preferably in a related industry)
Sales Skills with the ability to promote services and convert inquiries into appointments
Excellent Communication & Interpersonal Abilities
Exceptional Organizational Skills and strong attention to detail
Ability to Multitask & Prioritize workload effectively
Motivated, Team-Player Attitude
Familiarity with Environmental Regulations (a plus, but not required)
Job Details
Job Type: Full-time
Pay: $20.00 – $24.00 per hour
Benefits:
Health insurance
Paid time off
Schedule:
8-hour shift
Day shift
Work Location: In person
